Jane was referred to Reach Out from Guinness Care Floating Support Team. She had been on JSA over six months and had multiple barriers to progression including; literacy needs; low self esteem and confidence as well as being a victim of domestic violence. 

Jane had a one-to-one session with a Key Worker where long and short term goals were discussed and an action plan agreed.  She was referred to South Downs College for English with IT course.  Continuous contact with Jane became difficult because of financial problems, but with the help from the Guinness Care Support Worker, we were able to encourage regular engagement. 

Whilst attending college Jane was assisted in her job search activities and also in preparing a CV. As a result she was successful in securing a position at a local retail outlet and is now working 20 hours per week.