Karen joined the Response to Redundancy (R2R) programme run by TBG Learning, after she was made redundant from Lloyd’s Insurance in London where she had worked as an Administrative Technician.

During her time on the 3 day programme Karen’s confidence increased rapidly, particular within the area of self belief and motivation. The programme also helped Karen to identify that she possessed a wide range of transferable skills that could be used as she began her job search.

The third day of the programme covered the range of planning, preparing and role play for interviews. Karen found this of great benefit and it was evident that her skills and confidence developed during the session.

Following the 3 day course she attended a 1to1 signposting session to agree the next stage of her development, in this case she attended a 1to1 CV workshop which concentrated on best practice areas of presentation, content and marketing her CV.

Although it was initially agreed that Karen would continue on the R2R programme, she contacted TBG to advise that she had secured a job with the CPS in Maidstone working as an Administrative Officer. With this position Karen has transferred her skill base from insurance into a completely new profession.

Karen contacted TBG Learning in November, saying; “I would just like to take this opportunity to thank you for all the help, guidance and support you have shown and given me”.